Booked. replies on WhatsApp, Instagram and your website the second a customer writes in. It answers their questions, handles "how much", and books them straight into your calendar. Built from your website. Live within days.
Every appointment business in Singapore runs on WhatsApp. The enquiries come in at lunch, after closing, on Sunday night. The ones you answer at 9am the next morning already booked somewhere else.
Still have slot tomorrow?
Seen at 9.15am. She booked the salon two streets down at 11.52pm.
Hi, calling to ask about…
The phone rings four times. Everyone is with a client. Missed call. No callback.
How much for the package?
You reply with the price. Then nothing. Nobody follows up, because nobody has the time.
Interested in the promo, can share more?
Hundreds of old enquiries sitting in the phone. Not one message since.
A chatbot answers questions. That's a cost, and costs get cut. Booked. fills the calendar, chases the quiet ones and asks for the review. Pick what you want more of first. The same system delivers all of it.
Every WhatsApp, Instagram DM and after-hours message answered in seconds and booked into the calendar, with the right stylist, doctor or room.
Click-to-WhatsApp and Instagram ads land in an AI that qualifies, handles the price question and books. You see which ad each booking came from. Need the offer the ad runs on? Your first one is on us ↗
The people who asked once and went quiet. We message them, the AI takes the replies and books the ones who answer. You pay per appointment booked.
The lead asked for a price and disappeared. It follows up, answers the objection and closes, in the same thread, days later if it has to.
After the appointment, it asks for the review and sends the link. An unhappy customer gets routed to you first, before anything goes public.
It answers the same twenty questions, recommends the right treatment, and hands the tricky ones to a human with the full chat attached.
Every one of these runs on the same system: one AI agent, one inbox, one calendar. Stack two and nothing else changes. No second login, no second tool.
You don't train anything. You don't write scripts. You send us a link and five real conversations, and we do the rest.
Services, prices, opening hours, tone of voice, the questions people always ask. The first version exists the same day.
The WhatsApp number you already use, your Instagram, a chat button on your site. Nothing for your customers to learn.
Every enquiry gets a reply in seconds. Every booking lands in your calendar with the name, the service and the time.
A medical question, a complaint, a VIP. It hands over with the full chat attached, and tells you why.
Chatbots answer from a script. This one reads the whole message, looks at the photo, plays the voice note, and replies the way a trained receptionist would.
It reads the whole message, catches the tone, and answers the way a trained front desk would. No "press 1 for prices".
Customers send voice notes. They send a photo of their skin, their hair, the floor plan. It listens, looks, and replies to what it saw.
No booking link, no form. It offers the slots, takes the name and confirms, without the customer ever leaving WhatsApp.
The quiet ones get a nudge at the right moment, with the answer to whatever stalled them. You set the rules once.
It reviews every conversation, finds what led to a booking, and updates itself. One click on your side, or none.
Ask it something outside its brief and it checks the web mid-chat, instead of guessing or going quiet.
A promo, a reminder, a reactivation, sent to a list that keeps itself current. Every reply lands back with the AI, not in your inbox.
Someone comments "price?" on your post. It DMs them, answers, and books. On Instagram and Facebook, with no extra tool.
What came in overnight, what got booked, what needs a human today. One message, read it with your kopi.
The same AI, briefed differently. Here's the job it does for each kind of business, and where the conversation happens.
| Who | The AI's job | Where it lives | The win |
|---|---|---|---|
| Salons, clinics, physiosAppointment businesses | Answer, quote, book the slot, remind, ask for the review. | WhatsApp, Instagram | The 11pm enquiry, booked |
| Aesthetic clinics, dental, high-ticket treatmentsConsultation-led | Qualify, hold the price, handle "too expensive", book the consultation. | WhatsApp, Instagram | Five-figure treatments closed in the chat |
| E-commerce brandsOnline shops | Recover the abandoned cart, answer size, stock and delivery questions, upsell. | Instagram, WhatsApp, web chat | Carts recovered, orders upsold |
| Property agentsSales and rental | Qualify buyers, sellers and tenants. Book the viewing inside the chat. | WhatsApp, Messenger, Instagram | Viewings booked the same week |
| Tuition, coaching, coursesEducation | Answer parents and students, qualify, book the trial or discovery call. | Instagram, WhatsApp | Enrolments without the back-and-forth |
| Anyone running Meta adsPaid traffic | Catch the click-to-WhatsApp lead, qualify, book, report the conversion back to Meta. | WhatsApp, Instagram, Messenger | Ads that close in the DM |
Our content work puts you in front of people who are already researching. Booked. makes sure the enquiry that lands doesn't die in an unread chat.
Your expertise published across 300+ platforms every month, so ChatGPT, Google and your customers keep finding you.
See the method →Every enquiry that content brings in gets answered in seconds, followed up and booked. No lead waits until morning.
Get Booked →Be seen. Get chosen. That's the whole business.
| Front desk, after hours | A chatbot | Booked. | |
|---|---|---|---|
| Replies at 11pm | |||
| Answers "how much" with your real prices | |||
| Handles "too expensive" without folding | |||
| Books into the calendar inside the chat | |||
| Follows up four days later, unprompted | |||
| Asks for the review after the visit | |||
| Handles forty chats at once | |||
| Knows when to hand over to a human |
A real conversation on the system Booked. runs on. Not a demo. Not a script. Zero human messages from first hello to paid deposit.
He asks about a hair transplant. The AI states the starting price, $40,000, and asks if that fits his budget. He says the most he can do is $10,000.
The AI holds the price, explains why, and leaves the door open: if his budget changes, the clinic would be glad to help.
He comes back on his own with another question. The AI picks up the thread exactly where it left off.
He pays the $1,000 consultation deposit and asks to schedule with the doctor.
Fifteen leads that had ignored a call, an SMS and an email. Three meetings booked in the first hour, straight into the calendar.
Price given in the chat, same-day callback booked. A $145 job that would have been a missed message.
The download sold, then the upsell accepted, without the conversation ever reading like a pitch.
Don't take our word for it. Message it. The same AI, live. Push back on the price. Ask something awkward. See if you can break it.
Message it yourselfShort versions, no names, from the kinds of businesses this system already runs in. The pattern is the same every time: the owner stops watching the phone, and the calendar keeps filling.
The AI does it now, for enquiries from all over the world. He rates it above hiring another person for the job.
Courses and a subscription sold while she was away, and one buyer was upsold four more. None of the chats read like a pitch.
A new customer was booked in for an interview while he was gone, and never realised she wasn't talking to a person.
The same twenty questions, handled around the clock. Upsells started showing up in the revenue line within weeks.
A straight split test. The chat also set up the next upsell while it was at it.
It does what it says it does. That was the whole review.
One wave of posts, and every "interested" comment became a DM conversation the AI took to a booking.
One operator runs it across several trade businesses. Quote requests answered, callbacks booked, nobody on hold.
A small shop on a modest monthly fee. The owner's morning routine now starts with checking who booked overnight.
Rewritten in our words from what owners reported on the platform Booked. runs on. Names left out on purpose.
Not a demo built on someone else's business. Yours. Five real chats you answered late, or never answered. We build the first version around exactly those and show you how each one would have gone.
Send five screenshots of enquiries you lost or answered late.
We build the first version from your website and those five chats.
You watch it answer each one. Your prices, your tone, your slots.
If it would have won you the booking, we switch it on.
Three ways to run it. The monthly price is flat, and the setup fee of S$300 is waived when you bring your five lost conversations to the call.
Message delivery on WhatsApp is charged at Meta's rate and passed through at cost. Everything else is in the price. Prefer to set it up yourself? Ask about self-serve on the call.
Your call. It can say so in the first message, or not. In practice, people care about one thing: did they get a fast, useful answer. Most never ask.
It hands over to you or your staff with the full chat attached and a one-line note on why. Medical questions, complaints and anything outside its brief are handed over by default.
It replies in the language the customer writes in. If your customers mix English and Mandarin in the same message, so does it.
No. We connect the number your customers already have saved. If you'd rather keep a separate line for the business, we set one up.
Replying to someone who messaged you first is fine. For old lists, we check consent and the registry before any broadcast goes out, and we keep the opt-out one word away.
It books into your calendar directly. If you run a separate booking platform, tell us which one on the call and we'll confirm the fit before you commit.
The first version is usually ready within a few days of the call. Most businesses are live inside a week.
Every unanswered message is a booking someone else got. Switch on the front desk that never clocks off.